Shipping & Returns Policy

Shipping Policy

Al Raheem Store is committed to delivering your orders in a timely and secure manner. We strive to ensure a smooth shopping experience for all customers.

Order Processing

All orders are processed within 1–2 working days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery time within India is generally 3–7 business days depending on your location and courier service availability. Delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout before payment. Free shipping may be offered on selected products or during promotional periods.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email or SMS, allowing you to monitor the shipment status.

Shipping Coverage

Currently, we deliver across India.

Returns & Refund Policy

We value customer satisfaction and aim to resolve any issues promptly.

Eligibility for Returns

Returns are accepted only under the following conditions:

  • The product received is damaged during transit
  • An incorrect item has been delivered
  • The product has a manufacturing defect

Customers must notify us within 3 days of delivery with clear images of the issue.

Non-Returnable Items

The following items are not eligible for return:

  • Products that have been used
  • Items returned without original packaging
  • Products damaged due to misuse or mishandling

Refund Process

Once the returned product is received and inspected, refunds will be processed within 5–7 working days. The refund amount will be credited to the original method of payment.

If you have any questions regarding shipping or returns, please contact our customer support team through the contact details provided on our website.